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2013 Twenty-Fourth Annual Symposium on Health Care Services in New York: Research and Practice

On November 6, 2013, GNYHA and the United Hospital Fund (UHF) hosted the Twenty-Fourth Annual Symposium on Health Care Services in New York: Research and Practice. This year’s symposium focused on patient activation and engagement with a keynote presentation by Judith Hibbard, DrPH, Senior Researcher and Professor Emeritus at the University of Oregon.


In her presentation, Dr. Hibbard discussed her research and development of the Patient Activation Measurement (PAM) tool, which measures patients’ readiness, skills, and confidence to modify behaviors to better manage their health. The measure system and tool developed by Dr. Hibbard and her colleagues categorized patients into one of four levels of patient activation and this structure can guide health care providers in ensuring that information and goal-setting is targeted appropriately to particular patients. Dr. Hibbard also noted in her presentation that research has shown that patient demographics such as socioeconomic conditions account for only a small portion of PAM score variation.


The Symposium also featured a panel discussion on strategies to increase patient engagement and activation and a poster session showcasing innovative programs covering a variety of topics, including health information technology, health literacy, chronic disease management, and quality and patient safety.

Twenty-Fourth Annual Symposium Presentations

Improving Health Care Outcomes: The Importance of Patient Engagement and Person Centered Planning 532 349 KB

Patient Activation: Health Outcomes and Cost 533 1.5 MB

Patient and Family Engagement: Strategies to Improve Health 534 1.1 MB

Understanding and Improving Activation in High-Risk Patients 535 722 KB

Collaborating Partners

The Symposium is organized in collaboration with leading health services research institutions in the New York metropolitan region, each of which is represented on the Symposium Planning Committee.

The Symposium is organized in collaboration with:

Past Symposiums 

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