GNYHA Foundation is working in partnership with the City of New York’s 311 Customer Service Center to bring community resource information from the
HITE online directory to NYC residents in need. HITE, a project of the GNYHA Foundation, is t
he Health Information Tool for Empowerment, an online directory of health and social services.
In April, 2008, Mayor Bloomberg announced that 3-1-1, the City’s Web site and phone number for government information and non-emergency services, would expand to include health and human services information and referrals provided by government and nonprofit community-based organizations. As part of this expansion effort, the City of New York identified HITE as a primary source of health and human service information and will work closely with HITE staff to import data into the 3-1-1 call center directory. By the end of 2010, HITE's community resource directory will be available to 311 Call Center Representatives and the millions of New Yorkers they assist each year. This project is funded by United Way of New York City with State funding from 2-1-1 New York, a partnership of United Way of New York State and New York State Alliance of Information and Referral Systems (NYS AIRS).